Frequently Asked Questions for Schools

For Parents For Schools

How much space will the photographer require?

Ideally, the photographer will have at least 5 metres square floor space and a minimum ceiling height of 3 metres. A school hall is ideal.

What time do you arrive to set up?

For portrait and group photography the photographer(s) will arrive 30 minutes before start time. For whole school group photography on our specialist staging they will arrive 60 minutes before the start time.

Do you offer a more modern contemporary style?

For portrait and group photography the photographer(s) will arrive 30 minutes before start time. For whole school group photography on our specialist staging they will arrive 60 minutes before the start time.

How long will you take to get the photographs back to us?

The proof cards are normally returned within a few days and the finished packs within 2-3 weeks of the order collection.

Are we expected to count any money?

No, we also have a variety of ordering systems that are specifically designed to reduce your schools administration to a minimum. Please contact us for more details.

When will we receive our commission?

Your commission will be issued by BACS or cheque at the end of the term.

Is there a charge for staff portraits to be taken?

No we are happy to take your staff portraits on the same day as your pupils’ portraits. We also offer free staff display boards.

Could you take our prospectus photographs?

Yes, we can undertake any photography for education.

Are your photographers DBS (CRB) checked?

Yes all our photographers have full DBS disclosure certificates.

Is there a fee for your ID Link service?

No we provide the CD as a complimentary service. Sims users require a licence file from Capita to enable the CD to populate your database automatically. We will apply for this licence for you. The cost for this is £30+VAT for Primary Schools and £60+VAT for Secondary Schools.

How do I export a names list using Sims.net?

Please “click here” for a PDF guide

How easy is it for our school to import pupils’ images onto our database?

It is extremely straightforward. We include a PDF on your CD to guide you through the process with step-by-step instructions. It usually takes seconds to populate your entire database.

I have to say I am ALWAYS delighted with every aspect of your service. It is an absolute pleasure dealing with anyone from Cardwell & Simons.

Jessie Younghusband School