Testimonials

We always aim to offer the highest quality, service and value for any and every reasonable request, but don’t just take our word for it.  You can find some of our client and customer testimonials throughout the website and below:

“Made an enquiry online regarding some amazing school pics, they rang me back within half an hour. Friendly, polite, professional, nothing too much trouble. Over the moon with the photos. Best school pics I’ve seen in years. Thank you”
“We have always bought the school photographs - they are excellent quality, clear and happy photographs. The photographs are delivered quickly, any correspondence with customer service has been very helpful and they offer good value for money. Would recommend to others.”
“Photographer was so friendly and in tune with getting the best out of my 3 and 1 year old’s - the pictures are simply stunning. Everybody has raved about them and I really hope my daughter’s preschool uses them again!”
“If only all companies were as efficient and friendly as you. All our dealings from beginning to end are stress free!”
“Superb service and stunning photographs! I struggled to order on line and sent a message, received a call back almost immediately and was talked through the system. Over the process of the order I dealt with several members of staff - all were excellent, very helpful and professional. I would highly recommend such a brilliant company who pride themselves on excellent customer service.”
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“Absolutely fantastic company!! I have had my children's school photos taken by Cardwell and Simons (individually, together and family) for the past 3 years and every photo has been brilliant! Super quick delivery and the quality of the photos are amazing. I have to mention their photographer who has been at our last two family and sibling photoshoots and has been absolutely superb...calm, patient, positioning our children perfectly and very funny!! He has given us precious memories. Thank you. Customer service is exceptional too. They have dealt with any emails immediately and are very friendly and helpful. Excellent service!”
“I have used Cardwell and Simons many times over the years for my children’s school photos and their customer service is brilliant. Nothing is ever too much for them and their response time to any queries has always been quick and very competent. The quality of the photos they have produced for me over the years has re been of high standard and I would highly recommend them if you are looking for a genuine and sincere company who always go the extra mile for their customers. Thank you Cardwell and Simons, we have just started a new generation so I’m sure you will be photographing my grandson in a couple of years time too”
“Very impressive communication and allowed me to amend my order very easily.”
“Needed to order school photos but didn't have all the necessary information. The lovely lady who answered the phone helped me and we managed to find what I needed and I placed my order. Delivery was a couple of weeks later. Could not be happier with the service I received.”
“Thank you so much for your really really helpful super quick feedback!! Amazing service!!!!”
“I will have lovely memories of all our 'photographer' days; individual, groups, whole school, productions, families and pets! and working with you all.”
“I have used Cardwell and Simons for 4 years now, therefore It won’t surprise you to learn that I think the quality of the shots is excellent. In addition they offer a wide range of products at competitive pricing which (crucially for me) includes a digital download option. But where they truly excel is customer service. Yesterday I managed to delete one of my digital downloads. I sent Cardwell and Simons an e-Mail and within 15 minutes I had a response (personal not automated) with a new download link to retrieve An image taken 9 months ago! Well worth the 5 stars and I wouldn’t hesitate to recommend”
“We recently ordered our children's school photos via a download, there was a slight error on one of the photos, I emailed late at night not expecting a reply until the morning, to my surprise a reply came through within minutes and the photo rectified, amazing customer service, highly recommend Cardwell & Simon.”
“Good value and quick delivery”
“We cannot believe how quickly the photos have arrived and they all look great so thank you again.”
“A very lovely Company to order from, we needed a last minute change of address and they were incredibly helpful at resolving everything quickly and happily. The photos are of a good quality and really capture the moment perfectly”
“We are very pleased with the full service from Cardwell & Simons, the photographer was lovely with our young children, he was organised & very efficient and managed to capture a lovely reaction, our parents were so pleased with the photos. Excellent customer services too, always quick to respond to queries, happy to work with you how you would like and very helpful.”
"Our children thoroughly enjoyed the experience and our photographer was fantastic, lots of our parents commented on how great she was with the children. We’d like to make sure we have her again next year please."

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